New Vendors Frequently Asked Questions
 

 

What is Beauty Mercantile?

Beauty Mercantile is the first online beauty tradeshow with online sales, education, and direct advertising opportunities. Participation is free and you can advertise for free as well as wholesale your entire product line.

How can I become a vendor?

You can contact us (see ‘Contact’) and send information about your product line or go to ‘Vendor Registration’ and fill out the form. If approved, you can set up your online booth and start selling directly to store/spa owners/buyers. We request that all vendors to provide us annually with a copy of a certificate of product liability. Certificate can be faxed to: 617-977-0185

What is the cost?

Setting up your virtual booth is absolutely free. There is a small 10% commission on sales*, which will help you with advertising and spreading awareness of your product line. If you do not sell, it is still a great way to bring your product line in front of potential customers—and it is absolutely FREE!

What type of products can I set up in my booth?

You can sell any of your company’s products that are relevant to the beauty industry. We suggest that all sellers have: One (1) sample kit so that new customers can try the product; at least 1 new store offer (with a selection of products that a new store can try—including your best sellers); and the rest of your product line listed individually or by case. You can also sell at a discount your overstocked or discontinued merchandise. We feature such opportunities for free when such products are offered at a cost of at least 50% below wholesale.

How is this different from other tradeshows?

This is the first ONLINE tradeshow for the beauty industry with direct sales. We provide a great resource to the industry. Your product line is advertised to buyers directly. No travel costs, no rental booth fees. Cost effective! And no risk!

Can I receive assistance in setting up my booth?

We provide complimentary assistance for products setup. Send your product information in text,  word or html format along with product images. At this time for relevance and quality we only list  products that have at least: (a) a good quality image, (b) a description, and (c) ingredients description  where applicable. If your product does not have a quality image, we offer professional product  photography through one of our partners. Contact us for details.

How do products sell?

The great feature of our Online Beauty Show is that buyers can shop from multiple vendors, and try out new lines. We ask that all products listed are ready to ship. We also ask that all vendors ship orders within 2 business days.

What is the return policy?

You can place your return policy and terms and conditions under your profile. After a buyer notifies us, we then intermediate returns following the vendor’s listed return policy. We strongly suggest that your return policy is up to date. If a product is returned (after notification from buyer if it applies) we will then offer a refund.

What if I have a minimum opening order?

We recommend that no minimum opening order is set through Beauty Mercantile. This is a great opportunity to get new customers and you should be able to accommodate small or large order requests. You can list kits or cases of products in case you do not wish to wholesale products individually.

What if the product is out of stock?

We recommend you only list products that are in stock and ready to ship. For vendors that fail to ship products on time or all together we have a strict termination policy. Also, only complete orders may be shipped. Currently we do not accept the policy of shipping partial orders.

Shipping Costs

Currently, there is a shipping calculator provided by UPS. We suggest shipping all orders Ground or Parcel Post. Other carriers may be used; the UPS estimate is approximately close to other carrier’s ground shipping cost.

How do you get buyers?

We partner with some well-known tradeshows and target buyers already interested in purchasing beauty products. We also go to tradeshows for you. We invite buyers to use the convenience of shopping from multiple vendors at once, cutting attending cost of traditional tradeshows for vendors as well as for buyers. We regularly send marketing materials advertising your product directly to them. A magazine and catalog advertising your products will also become available soon.

Who are the buyers?

Many of the buyers come to Beauty Mercantile by invitation. We prescreen all registered buyers so only relevant buyers to the industry are able to browse and shop the tradeshow. Wholesale prices will only be available to prescreened, registered industry buyers.

How will I receive the payments for my delivered orders?

We distribute funds after 30 days from the time an order has been placed. This is how we assure that an order has been delivered and that no refunds will be necessary.

What if some of my items do not fit into any of the categories in the site?

If your items do not fall into any of the categories listed in the site, you can request the administrator of the site to create the relevant categories using the 'Mail Admin' section. If the categories are found relevant, the administrator will add it for you.

 

*When product are sold there is a 10% commission plus 3% payment processing fee. Beauty Mercantile uses its own payment processor and later pays vendor by check or through other methods.